Retroscope 2018: Disruption in the making

December 21, 2018

This year, we have written extensively about four domains of everyday life that are being disrupted by digital technology. Mobility, health, food and education have to adapt to changing consumer preferences and societal challenges and new technologies will shake up existing value chains. Below, you’ll find our take on these changes.

1. Mobility

Many car manufacturers made bold promises, under the pressure of regulators (and Elon Musk) to mass-market their own battery-electric or hydrogen vehicles. One of the questions looming over the automotive industry is, however, whether consumers will continue to buy and use cars to the extent they do today. Policy makers are seeking ways to get people out of their cars (often in order to improve local air quality) and improve public transportation, through Mobility-as-a-Service initiatives, for instance. Insofar as people will continue to get around by car, the question is whether they will still drive themselves. Despite several accidents, both carmakers and tech companies are busy developing and testing their autonomous vehicles. While most analysts have talked about safety and the infamous trolley problem, we have asked how these vehicles may change our everyday lives. Autonomous cars are bound to change the layout of our cities and, in a similar vein, other technologies (e.g. cheaper and faster tunneling) may lead to vertical cities and the comeback of supersonic flight could lead to a handful of hyper-connected, and hence hyper-attractive, global cities.

2. Health

A future in which genetic modifications give us enhanced physical and cognitive capabilities came a bit closer in 2018. Eventually, this will give us the possibility to rethink our human design, but much sooner, genetic data will allow us to unravel our personalities. Along with advanced genetic research, new insights regarding our health have also led to a return to traditional thinking and more holistic approaches to health. The latter related to an increasing focus on prevention instead of care, for example by critically reexamining our diet, the growing awareness of the importance of mental health and the development of digital tools to detect early signs of illness. Even the importance of (urban) infrastructure in stimulating healthier lifestyles was taken into account in 2018.

Despite this broadening perspective, medical care will be needed in the future and it is thus no surprise that Big Tech showed ambitions to disrupt the healthcare value chain. At the same time, a real breakthrough for e-health has not taken place in 2018. Still, initiatives to make e-health applications more user-friendly and introduce gaming elements, could drive its adoption in the coming years and even boost digitalization in other fields as well.

3. Food

2018 has shown growing concerns over food security and ways to feed a growing population in a world of climate change. For instance, rising carbon dioxide levels in the air may make plants grow faster, but it also makes them less nutritious, i.e. the “nutrient collapse”. And, while maintaining biodiversity is crucial to the health of our ecosystems and varied diets are key to our wellbeing, food supplies around the world have become more similar, resulting in expansive monocultures for the intense cultivation of a few select staple crops. Indeed, whether the UN’s Sustainable Development Goals will be met depends largely on the sustainability of the global food system. As we have discussed over the year, in an increasingly urbanizing world population, the city is becoming an integrated landscape for both people and agriculture. Moreover, emerging digital technology is not only making cities smarter, it is also enabling the digitization of the food chain. Biotechnological advancements, such as the gene-editing tool CRISPR, and advancements in the field of genetics are leading to possibilities in crop improvements, disease control and other ways to transform selection processes in agriculture and first steps to the holy grail of personalized food and medicine.

4. Education

This year, preparing ourselves and future generations for the Fourth Industrial Revolution has become an even more pressing topic, as a skills gap in future graduates is still on the rise. Education systems are being reevaluated around the world, and Technical skills and a set of “soft skills” are top requirements on the list of future-proof education.  Although we have always thought that at least our emotional and social qualities would be safe from being replaced by computers, A.I. has been shown to carry out many social and emotional tasks. Furthermore, we have seen an increasing acceptance of these systems doing so. As globalization is moving forward, the knowledge and skills that are required become less related to specific cultures and more alike in each community. These developments increase the popularity of tech solutions that transcend country borders, the one-size-fits-all model of current education systems or the limitations of classroom lectures, such as K-12 online tutoring, personalized learning, online education in the corporate sector, YouTube as a learning tool and VR in the classroom. Whether the current changes that education is going through (e.g. schoolification) are taking place fast enough to keep up with new tech-savvy generations is unclear and the looming skills gap seems to remain in the foreseeable future. As a consequence, kids might increasingly turn directly to companies or start their own business instead of pursuing higher education, in order to develop themselves in a way that resonates with their lifestyle and offers a more solid perspective on a job/income.

Series 'AI Metaphors'

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1. The tool
Category: the object
Humans shape tools.

We make them part of our body while we melt their essence with our intentions. They require some finesse to use but they never fool us or trick us. Humans use tools, tools never use humans.

We are the masters determining their course, integrating them gracefully into the minutiae of our everyday lives. Immovable and unyielding, they remain reliant on our guidance, devoid of desire and intent, they remain exactly where we leave them, their functionality unchanging over time.

We retain the ultimate authority, able to discard them at will or, in today's context, simply power them down. Though they may occasionally foster irritation, largely they stand steadfast, loyal allies in our daily toils.

Thus we place our faith in tools, acknowledging that they are mere reflections of our own capabilities. In them, there is no entity to venerate or fault but ourselves, for they are but inert extensions of our own being, inanimate and steadfast, awaiting our command.
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2. The machine
Category: the object
Unlike a mere tool, the machine does not need the guidance of our hand, operating autonomously through its intricate network of gears and wheels. It achieves feats of motion that surpass the wildest human imaginations, harboring a power reminiscent of a cavalry of horses. Though it demands maintenance to replace broken parts and fix malfunctions, it mostly acts independently, allowing us to retreat and become mere observers to its diligent performance. We interact with it through buttons and handles, guiding its operations with minor adjustments and feedback as it works tirelessly. Embodying relentless purpose, laboring in a cycle of infinite repetition, the machine is a testament to human ingenuity manifested in metal and motion.
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3. The robot
Category: the object
There it stands, propelled by artificial limbs, boasting a torso, a pair of arms, and a lustrous metallic head. It approaches with a deliberate pace, the LED bulbs that mimic eyes fixating on me, inquiring gently if there lies any task within its capacity that it may undertake on my behalf. Whether to rid my living space of dust or to fetch me a chilled beverage, this never complaining attendant stands ready, devoid of grievances and ever-willing to assist. Its presence offers a reservoir of possibilities; a font of information to quell my curiosities, a silent companion in moments of solitude, embodying a spectrum of roles — confidant, servant, companion, and perhaps even a paramour. The modern robot, it seems, transcends categorizations, embracing a myriad of identities in its service to the contemporary individual.
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4. Intelligence
Category: the object
We sit together in a quiet interrogation room. My questions, varied and abundant, flow ceaselessly, weaving from abstract math problems to concrete realities of daily life, a labyrinthine inquiry designed to outsmart the ‘thing’ before me. Yet, with each probe, it responds with humanlike insight, echoing empathy and kindred spirit in its words. As the dialogue deepens, my approach softens, reverence replacing casual engagement as I ponder the appropriate pronoun for this ‘entity’ that seems to transcend its mechanical origin. It is then, in this delicate interplay of exchanging words, that an unprecedented connection takes root that stirs an intense doubt on my side, am I truly having a dia-logos? Do I encounter intelligence in front of me?
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5. The medium
Category: the object
When we cross a landscape by train and look outside, our gaze involuntarily sweeps across the scenery, unable to anchor on any fixed point. Our expression looks dull, and we might appear glassy-eyed, as if our eyes have lost their function. Time passes by. Then our attention diverts to the mobile in hand, and suddenly our eyes light up, energized by the visual cues of short videos, while our thumbs navigate us through the stream of content. The daze transforms, bringing a heady rush of excitement with every swipe, pulling us from a state of meditative trance to a state of eager consumption. But this flow is pierced by the sudden ring of a call, snapping us again to a different kind of focus. We plug in our earbuds, intermittently shutting our eyes, as we withdraw further from the immediate physical space, venturing into a digital auditory world. Moments pass in immersed conversation before we resurface, hanging up and rediscovering the room we've left behind. In this cycle of transitory focus, it is evident that the medium, indeed, is the message.
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6. The artisan
Category: the human
The razor-sharp knife rests effortlessly in one hand, while the other orchestrates with poised assurance, steering clear of the unforgiving edge. The chef moves with liquid grace, with fluid and swift movements the ingredients yield to his expertise. Each gesture flows into the next, guided by intuition honed through countless repetitions. He knows what is necessary, how the ingredients will respond to his hand and which path to follow, but the process is never exactly the same, no dish is ever truly identical. While his technique is impeccable, minute variation and the pursuit of perfection are always in play. Here, in the subtle play of steel and flesh, a master chef crafts not just a dish, but art. We're witnessing an artisan at work.
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